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NOTIFICATION TYPES

OVERVIEW

ARISE currently supports two types of email notifications. These alerts help you stay updated on key account activities without needing to manually log in or check reports. Each notification type is triggered by a specific event and includes relevant transaction or settlement details.

NOTIFICATION DETAILS

ARISE notifications include:

Batch Settlement Report

Sent when a settlement batch is completed. This email provides a summary of all Captured and Refunded card transactions, net amounts, and a breakdown by processing type, card brand, and payment source. Attachments support reporting and reconciliation needs.

Detail Description
Trigger Settlement job completes (manual or automated)
Included Info Settlement date and time, total transactions, gross sales, refunds, and net amount
Breakdowns By Processing Type, Card Brand, and Payment Source (e.g., Terminal, Invoice)
CTA Links View Full Settlement Report (ARISE Portal)
Attachments PDF for quick print; CSV for spreadsheets or imports

 

Transaction Received

Sent in real time when a transaction is submitted through any supported ARISE method (e.g., Terminal, Virtual Terminal, Invoice, Quick Payment, Subscription, or API).

Detail Description
Trigger A new transaction is submitted (Sale, Refund, EFT, etc.)
Included Info Transaction date/time, amount, status (Approved/Declined), payment method, source type
CTA Links View Transaction Receipt (public); Open Transaction Details (ARISE Portal)
Attachments None

 

Note: Only Merchant Managers can configure which portal users receive notifications; staff users cannot modify their own notification preferences

 

Why It Matters

  • Single-source visibility – Batch and real-time alerts give you both daily summaries and moment-by-moment insights.

  • Faster follow-up – Immediate notices on approvals or declines help you resolve issues before they escalate.

  • Time saved on manual checks – Automated emails replace repetitive dashboard refreshes.

  • Accurate reconciliation – Detailed settlement reports and CSV attachments streamline accounting and auditing.

 

Article ID: 40605118223507